Privacy policy

Last updated: October 14, 2026

TravelsGoods, operated by MOAK LIMITED (Registration Number: 81380869), operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). TravelsGoods is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and items you are interested in, send account notifications, process purchases, returns, exchanges or other transactions, manage your account, arrange shipping, facilitate returns and exchanges, enable product reviews, and create a customized shopping experience.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message or postal mail, and showing you online advertisements on our Services or other websites, including based on products you previously purchased, viewed or added to your cart.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate potentially fraudulent or illegal activity, protect public safety and secure our Services.
Communicating with You. We use your personal information to provide customer support, respond to inquiries, deliver effective services and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable laws, respond to valid legal processes, investigate legal disputes and enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.

Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.
With business and marketing partners to provide marketing services and personalized advertising.
When you direct, request or consent to our disclosure of information to third parties.
With our affiliates or other companies within our corporate group.
In connection with business transactions, legal obligations, court orders, government requests or protection of our legal rights.

Our business and marketing partners may use your information according to their own privacy notices.

Depending on where you reside, you may have the right to opt out of certain personal information sharing and targeted advertising activities.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the shopping experience.

Information you submit to our Services may be transmitted to Shopify and third-party service providers located in countries other than your country of residence.

Shopify may also process personal information to provide enhanced features, including analytics, personalized shopping experiences and advertising functionality.

For more information about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy.

You may also exercise certain privacy rights through the Shopify Privacy Portal.

Third Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties.

If you visit websites that are not affiliated with or controlled by TravelsGoods, we recommend reviewing their privacy policies and terms.

We are not responsible for the privacy, security or content of third-party websites.

Information shared on public or semi-public platforms, including social media, may be visible to other users.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@travelsgoods.com to request its deletion.

We do not knowingly sell or share the personal information of individuals under 16 years of age as those terms are defined under applicable privacy laws.